Shipping policy

It is our priority to get your order to you as quickly and safe, as possible!

We ship anywhere within the U.S. for $5 flat rate shipping or free shipping over $50.

International shipping is available at higher rates calculated at checkout.

Canadian shipping is also available.

Orders are packaged and ready to ship within 3-5 business days, and most orders ship priority USPS.

Expedited shipping is available.

Shipments are processed and packaged in the order received.

Happiness Guarantee

We love and appreciate all of our customers!

Our #1 priority here at Caramel Kitchen is your happiness. Which means we stand by our product 100%, no matter what, no questions asked, no if's, no and's, no but's! If you have a problem, we will solve it, refund it, send you a new bottle of caramel sauce, whatever it takes. Just reach out to our team. We are here for you. Happiness Guaranteed!

You can contact us at (208) 618-5055

We will ship you another product equal to the same price, or issue you a refund for the purchase price.

What is the shelf life of the caramel sauce once opened?

We recommend you enjoy your caramel sauces within 6 months of opening.

How should I store opened bottles?

Open bottles should be store upside down on their lids at room temperature, out of direct sunlight.

I see separation in my bottle. Is it still good?

Over time, separation is a natural occurrence. It can be reincorporated once the bottle in opened, gently heated and shaken.

How long are unopened bottles good for?

Unopened bottles will be good for at least a year before opening. You may notice natural separation occurring. This can be reincorporated once the bottle in opened, gently heated and shaken.

I've stored my caramel bottle in the fridge. How can I get it to squeeze out again?

Caramel sauce stored in the fridge can thicken, making it difficult to squeeze out. Place your bottle in a warm water bath or microwave on a low setting for a few seconds at a time, shake the bottle to evenly heat and squeeze out!

Will the caramel sauce crystalize over time like honey?

No, it will not.

Does caramel sauce make the best gift ever?

YES!! Of course!!